Dear valued Guest:
The unprecedented impact of the global pandemic caused by Covid-19 continues to create a never before the situation in the travel and tourism business. As countries seek to protect their citizens, we continue to see the flight interruptions into Jamaica and demand to the destination is challenging.
The status in our source markets and the continued restrictive advisories in the same has continued to impact demand and forward bookings. Due to the current situation, the hotel has taken the decision to close for the spring months and reopen for the summer season. During the closure, we will use the time to carry out refreshment of the key areas and continue the training of team members as we look forward to welcoming back our mutual guests for Summer 2021.
With the current challenges, we have made the difficult decision to temporarily close The Holiday Inn Resort, Montego Bay, Jamaica effective March 1 – June 12, 2021. It is our intention to resume operations on June 13, 2021.
Therefore, we will be taking no new reservations for the period, March 1 – June 12, 2021. Our dedicated team will be contacting our mutual guests with existing reservations to alleviate any concerns they might have and assist with rescheduling their upcoming vacation for a future date and/or cancel without penalty allowing you to re-book another property.
• Guests who may wish to re-book for stays between March 1 – June 12, 2021, will be
allowed to do the same at the same rates and conditions without penalty within a 12-month period from your current travel date.
• Groups will be supported to manage any changes as needed on a case by case basis.
If you have any questions, please note that the sales office is open, Monday – Friday, between the hours of 9am – 5pm to answer all your inquiries. 1-876-953-2485 or Toll-Free: 1-888-288-6006 or email: firstname.lastname@example.org
As an IHG hotel, we pride ourselves on providing “True Hospitality for everyone” – a promise that guides us every day and is fundamental during times like this.
We will keep you all in our thoughts as we collectively work towards overcoming this challenge. Please continue to keep you and your family safe. The Holiday Inn Resort family look forward to welcoming you back home very soon.