Montego Bay Jamaica Resorts FAQs

To enter Jamaica a valid passport is required. Citizens of the U.S, the UK, Canada and other major European countries are not required to have a visa to visit Jamaica, but must present a valid passport when leaving and or re-entering their country. All visitors are required to travel with a return ticket or onward ticket for entry into Jamaica. Other nationalities please contact your local Jamaican embassy, Consulate or Jamaica Tourism office or visit www.visitjamaica.com to verify correct documentation needed.

Vaccinations are not necessary for travel to Jamaica from the US, Canada, United Kingdom or any major European country. We recommend you speak to your doctor for more information.

The electrical supply in Jamaica is 110 volts/50 cycles standard, and electrical appliances use plugs that are two-pronged and flat (such as those used in the United States and Canada). If your appliances do not use 110 volts or flat two-pronged plugs, we recommend bringing the requisite adaptors and converters with you. For your convenience, hair dryers are provided in each Jewel Grande guest suite.

We accept Visa, MasterCard, American Express and Discover. We also accept debit cards.

Yes, a credit card deposit is required upon check-in for any incidental charges during your stay.

Once you arrive at Holiday Inn, Montego Bay nearly everything is already included in the price you have paid. Please budget for items such as Spa treatments, optional tours, and attractions, gift shops including duty-free items, phone calls, local vendor purchases and any gratuities you might wish to give for exceptional service. US dollars are widely accepted in Jamaica. Most items will be priced USD, but keep in mind local vendors may not have change so we suggest you bring smaller bills.

All guest rooms have an in-room electronic safe deposit box. We advise guests to place travel documents and any other valuables in this secure place.

Jamaican law enforces a no smoking policy in public spaces. In accordance with these laws, smoking is not allowed in the suites including balconies, restaurants, bars or other public places. If guests wish to smoke, there are designated smoking areas throughout our resorts.

Your all-inclusive vacation includes a service fee which is distributed amongst our associates, however, if you feel that a member of our team has gone above and beyond by offering you outstanding and exceptional service, then you are at liberty to show your appreciation by tipping them personally.

• The all-inclusive package incorporates anything you could ever need for your stay
• Dining options from beach casual to elegant dining with room service available
• Premium branded liquor and wine
• Snacks available up to 2:00 am
• Two outdoor pools and two Jacuzzis
• Non-motorized water sports
• Land Sports and activities (Tennis, Beach Volleyball and  9 Hole Mini-Golf)
• Fitness Center 
• Complimentary resort-wide Wi-Fi
• Kids Club & Teen Lounge with fun age-specific activities
• Nightly entertainment
• Taxes and gratuities

You might want to allocate additional funds for:

• Spa treatments or salon services
• Private car transfer both ways to Montego Bay’s Sangster International Airport
• Tours and Activities outside the resort
• Gift Shop including duty-free purchases
• In-Room Phone Charges
• Motorized watersports
• Local vendor purchases